Accessibility at Rubbish Removal Highbury

Rubbish Removal Highbury is committed to providing an accessible and inclusive online experience for all users, including disabled customers, carers, families, and local organisations. We want everyone in the Highbury area to be able to research, book, and manage rubbish removal services online with ease, regardless of the technology they use or their individual needs.

This accessibility statement explains the level of accessibility we aim to achieve, the standards we follow, and how you can contact us if you experience any problems using our website or need information in an alternative format.

Our Accessibility Commitment

We are working towards making the Rubbish Removal Highbury website compliant with the Web Content Accessibility Guidelines WCAG 2.1 at level AA. These internationally recognised guidelines set out how to make web content easier to see, hear, understand, and use for as many people as possible.

Our goal is to ensure that people who live or work in Highbury, or who are arranging rubbish removal on behalf of someone in the area, can access information about our services without facing unnecessary barriers. This includes people with visual, auditory, motor, cognitive, and learning impairments.

Support for Screen Readers

The Rubbish Removal Highbury website is designed to work with modern screen readers and assistive technologies. We aim to use clear headings, descriptive text, and meaningful labels so that users who rely on screen readers can:

Navigate between sections of our rubbish removal content

Understand what each link, button, or form field does

Access important service information, such as operating hours, collection types, and coverage in the Highbury area

We avoid using images or icons as the only way of conveying important information. Where images support our rubbish removal content, we aim to provide concise alternative text so that screen reader users are not excluded.

Keyboard Navigation

Many people prefer, or need, to use a keyboard instead of a mouse. The Rubbish Removal Highbury website is being developed so that users can access the main pages, forms, and service details using only a keyboard.

We aim to ensure that:

All interactive elements can be reached using the Tab, Shift plus Tab, and Enter keys

The focus order is logical and consistent across pages

Visible focus indicators make it clear which element is currently selected

Keyboard users can submit booking forms and request rubbish removal quotes without relying on a mouse

If you find any part of the site difficult or impossible to use with a keyboard, please let us know so that we can review and improve it.

Ongoing Improvements and Limitations

We are continually reviewing the Rubbish Removal Highbury website to improve accessibility while expanding the information we provide about local rubbish removal options. Some older content or documents may not yet fully meet WCAG 2.1 AA guidelines, and certain third party components used to support our services may not be fully accessible. Where we identify issues, we work to provide accessible alternatives or improve the experience in future updates.

If you have trouble accessing any rubbish removal information, booking forms, or contact details, you can request the information in another format, such as a plain text email or a telephone explanation.

Contact for Accessibility Requests

If you experience accessibility issues on the Rubbish Removal Highbury website or need our rubbish removal information in a different format, you can contact us using the details on our contact page or by calling our main office number. When you get in touch, please describe:

The page or section you were trying to use

What you were trying to do, for example request a quote or check Highbury coverage

Which assistive technology, browser, or device you were using

We will review your feedback, aim to respond promptly, and work with you to provide the information or service you need in an accessible way. Your feedback helps us improve accessibility for everyone in the Highbury community who uses our rubbish removal services.